FREQUENTLY ASKED QUESTIONS
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Triumphant College entry requirements
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Emails, Calls & face to face
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Registration due dates
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Calls & face to face
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CA’s not uploaded on the system
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Complete a query form
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Exemptions
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Complete an exemption form
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Change of course and transfer forms
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Complete a form
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Quotations/Invoices
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Given face to face & on emailed
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E-learning
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Solved by Distance Coordinator
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Statement of results
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Request at the Reception and call them individually to pick it up
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Qualifications
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Refer to the given email: triumphantregistryoffice@gmail.com.
Queries to Mrs. Rustika Shaanika
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Exam timetables
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Student print out from the portal and bring it at the College for clearance
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Classes timetables
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Given at the College at the front query window
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Degree/other courses not offered at the other branches
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Refer to Ms Endjala and Ms Shikoyeni
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Hostels
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We refer the students to Tsumeb branch for hostels. Alternatively offered by the community through flyers
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Refunds
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We inform them to write a formal letter and attach proof of payment
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Lecturers numbers
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For the full time we encourage them to ask the Lecturers directly and for Distance students we encourage them to ask the Distance coordinator
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Bank details
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Via emails and face to face distribution
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Qualification request form
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We inform student to request either through telephonic, face to face or via email.
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Request of Logbook & Internship letters
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We inform student to submit copy of ID, student card and copy of results from their portal at the reception.
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Education majors subjects
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We give students the combination of subjects list paper, and if there is something they don’t understand we referred them to Education HOD.
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Testimonial letters
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Student are aware that Testimonial they get it from their HOD.
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Confirmation letters
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Student submit a copy of ID, student card and a copy of proof of registration
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Cancellation form
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Student complete the form and attached a formal letter stating why they are cancelling the course
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Put study on hold
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Student complete the form and attached a formal letter stating why they are putting the study on hold
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GIPF forms
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Student submit original GIPF form , copy of the ID and copy of the proof of registration
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Bursary from the College
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Blocked portal
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Student complete a query form at the Reception and we created a list of a spreadsheet for difficulty access of portal which we give to Mr. Katau ( our Supervisor)
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NASFAF
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Any inquiries regarding NASFAF we sent the student to the SRC Office
Windhoek
Erf 482 Kornalyn Street Khomadal,
Tel: +264 61 234 903
Mobile: +264 81 413 2823
Tsumeb
Erf 37 President Avenue
joseph.elifadhi@gmail.com
Mobile: +264 81 739 9077
Rundu
Keneth Kaunda street, Ndama
P O Box 1345, Rundu
Tel +264 81 446 6224
KATIMA MULILO
Erf No.3543 Mutanga Mushimani Street
Tel: +264 81 670 3905
Mobile: +264 81 670 3905
ONGWEDIVA
BMR Properties Building
Office No.2, Ongwediva
Cell: +264 81 744 9176
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